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VIP Support Engineer - Financial Services - London

Job Title: VIP Support Engineer - Financial Services - London
Contract Type: Permanent
Location: City of London
Industry: financial services
Salary: £40k - 50k per year
REF: 23188
Contact Name: Leanne Calveley
Job Published: 13 days ago

Job Description

Company Description

A leading financial organisation are hiring a VIP Support Engineer to join them on a permanent basis in London.

Job description

Reporting to the VIP Support manager you will be responsible for providing day-to-day technical support for senior employees across the business.

Key Responsibilities

  • Provide daily white glove service and technical support for senior executives
  • Resolve complex support problems efficiently
  • Work closely with local desktop support
  • Update all tickets to the correct standard
  • Recommend improvements in the VIP support service

Key skills

  • Proven experience working in a VIP Support capacity within a financial organisation
  • Windows 10
  • Office 365
  • Mobile device management – Apple
  • Citrix – XenApp, Director, XenDesktop
  • Active Directory
  • ITIL

If thsi role sounds of interest, please call Leanne on 0203 189 4331