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UX Lead

Job Title: UX Lead
Contract Type: Permanent
Location: London, England
Industry: digital, commerce
Salary: £50000 - £75000 per annum
REF: BBBH15313_1496226481
Contact Name: Kathryn Chandler
Job Published: 24 days ago

Job Description

An opportunity to join a large dedicated UX function with one of the UK's most digitally literate Financial Services firms You will be working with a diverse team of designers who have a wide range of experience, from game design to start-ups, large corporates to agencies. The work covers a wide range of channels from some of the more BAU Web and mobile applications to IoT and Voice, complete product over hauls and blue sky thinking re-designs.

As a Team Leader you will take on the day to day management and strategic direction of 4-6 UX designers. You'll be expected to provide mentorship both in regards to User Experience but also business skills like stakeholder management and group demonstrations.

The role will include:

  • Participating in and leading discovery sessions
  • Reviewing, analysing and critiquing customer-centred design briefs
  • Working with researchers to define and critique research processes and outcomes
  • Solving strategic and complex customer problems with many dependencies through collaborative experience design practices
  • Working closely with senior stakeholders to seek feedback and challenging both your ideas and those of your team

We're looking for someone who has:

  • Designed digital experiences for a complex, global organisation
  • Expertise in creating understanding and empathy for design work.
  • Fantastic relationship building and stakeholder management skills
  • Familiarity with Sketch & InVision or other appropriate tools
  • Experience managing an mentoring Junior and Mid-weight UX'ers