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Support Engineer Lead - FnTech - London

Job Title: Support Engineer Lead - FnTech - London
Contract Type: Permanent
Location: London, England
Industry:
Salary: £65000.00 - £75000.00 per annum
Reference: BBBH21409_1556295032
Contact Name: Leanne Calveley
Contact Email: leanne.calveley@twentyrecruitment.com
Job Published: April 26, 2019 17:10

Job Description

Company

An innovative FinTech firm specialising in providing modern mobile business banking services to small-business owners are hiring for a Support Engineer Lead to join them on a permanent basis here in London.

The business are based in central London and are backed by some of Europe's most recognised investors to propel the business through a period of accelerated growth, with a focus on building out their technology landscape.

Responsibilities

  • Work closely with wider tech teams to drive company growth
  • Work closely with support and delivery teams
  • Be responsible for providing fast and reliable support
  • Work closely with senior business heads to define and implement ITSM approach
  • Fulfil IT solutions across multiple offices
  • Thorough investigation of network and infrastructure issues
  • Act as point of escalation

Key Experience

  • Strong ITIL knowledge
  • Experience in the defining and implementing of problem, change and management practices
  • Experience within UNIX/LINUX environment
  • AWS experience
  • Matrix management experience
  • Prior experience in managing internal and external SLAs

Next Step

If you are interested then please apply below.