ServiceNow Administrator - Financial Services - London

Job Title: ServiceNow Administrator - Financial Services - London
Contract Type: Permanent
Location: London
Salary: £30k - 40k per year
Reference: 23259
Contact Name: Leanne Calveley
Contact Email:
Job Published: February 20, 2020 18:47

Job Description

Twenty Financial Services are currently recruiting for a ServiceNow Administrator to join a Global Investment Bank in London.

This is an exciting opportunity to join the ServiceNow Team and become a SME for the ServiceNow platform. You will be responsible for platform and product maintenance as well as working closely with the wider business to ensure the utilisation of ServiceNow.


  • Act as a central point of contact for central ServiceNow enquiries
  • Daily administration of the ServiceNow platform
  • Manage service requests and incidents
  • Identify product improvements and enhancements
  • Maintain the end-user service portal
  • Work closely with process owners during upgrades
  • Gather business requirements for ServiceNow
  • Ensure latest enhancements of the platform are utilised


  • Prior experience managing and supporting ServiceNow – platform modules, processes, customisation and deployments
  • Service Now Admin Certification
  • Experience within Financial Organisations
  • Experience within process development and documentation
  • Cobit Governance experience
  • ITIL certified

If this role sounds of interest please call Leanne on 0203 189 4331