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Service Management Lead - Fintech - London

Job Title: Service Management Lead - Fintech - London
Contract Type: Contract
Location: City of London, London
Industry:
Salary: £400 - £500 per day
Reference: BBBH19786_1554283560
Contact Name: Ciaran Brown
Contact Email: ciaran.brown@twentyrecruitment.com
Job Published: April 03, 2019 10:26

Job Description

Service Management Lead - Fintech - London

Details: 6 months; up to £500 per day

Key Skills: Service; Problem, Incident, Service Delivery, Management, Support

The Role

A rising Challenger Bank based in Canary Wharf are looking for an experienced Service Manager to join their ranks to help deliver and enforce new frameworks and processes being developed by the current Head of Technology. You will be an integral part of the development of processes that will provide the framework for continued expansion and growth of the Bank as it continues to disrupt the Financial markets; and your responsibility will be to enforce the changes and ensure the adherence to the new function.

Key Accountabilities

  • To assist and contribute to the development of processes for the Service Introduction & Transition
  • To act as the Incident Manager as & when required
  • Preventative Problem Management measures taken to minimise disruption to the business
  • Ensure new rules and frameworks are adhered to across the business

Key Skills

  • Service Management experience in a Trading Environment; either Financial Services or Commodities
  • Demonstrable Incident & Problem Management experience
  • ITIL Qualified

Next Steps

If interested in this role; or indeed any other positions; please apply below or call Ciarán on 0203 189 4352