Oversight Operations Analyst

Job Title: Oversight Operations Analyst
Contract Type: Permanent
Location: London, England
Salary: £40000.00 - £45000.00 per annum
Reference: BBBH22232_1567703726
Contact Name: Danielle Sherman
Contact Email:
Job Published: September 05, 2019 18:15

Job Description

One of my Asset Management clients is looking for an Oversight Operations Analyst to join their outsourced operations function. The role will be to ensure the service level remain in line with the agreed SLA's and resolving any issues or escalations. The company has a specialist Leveraged Loans/CLO desk so would like to hire someone with strong knowledge of Leveraged Loans/CLO.

Key responsibilities:

  • Ensure effective delivery of service to and from outsourced operations
  • Ensure that all daily, monthly, quarterly and semi-annual tasks within the team are completed
  • Ensure the daily reporting requirements of the front office are delivered within agreed timeframes for valuations and cash forecasting
  • Ensure that the pricing checks are completed, and any contingency processes are completed where necessary with escalation of any pricing errors
  • Escalate issues to the relationship manager and account managers
  • Establish good working relationships with third party administrators
  • Display an understanding of the key processes within the SLA
  • Ensure all breaches are reported to compliance and front office daily
  • Review and enhance processes to meet stakeholder expectations

Key skills required:

  • Experience in an asset management environment
  • Ability to manage change into third party administrators
  • Understanding of Fund Manager daily routines and processes
  • Strong customer focused communication skills
  • Knowledge of Fixed Income, Equity and Leverage Loans asset classes would be advantageous
  • Knowledge of Regulatory landscape
  • Exposure to Client On boarding and transitions desirable