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Junior Technical Account Manager -Finance -London 6 Month FTC

Job Title: Junior Technical Account Manager -Finance -London 6 Month FTC
Contract Type: Permanent
Location: London, England
Industry:
Salary: £40000.00 - £50000.00 per annum
Reference: BBBH18315_1527003927
Contact Name: Leanne Calveley
Contact Email: leanne.calveley@twentyrecruitment.com
Job Published: May 22, 2018 16:45

Job Description

Company Description

A Global Financial Organisation are looking to hire a Technical Advisor to join their Client Technology Services team for a 6 month FTC here in London.

Job Description

This role is responsible for providing technical and functional support to clients throughout the on-boarding process. You will also be required to work with Technical Account Managers to support with client readiness.

Overtime you will gain the opportunity to take on responsibility for a small number of accounts so this position would suit a candidate from a technical IT Support or IT Operations background who is looking to progress their career into a Technical Advisor position.

Accountabilities

  • Provide functional support and technical advice to customers during the on-boarding process
  • Assist with Technical Account Managers
  • Provide functional support for all functional queries
  • Ensure all clients are set up and configured in the correct way
  • Assist TAMs with the production of technical documentation
  • Develop strong client relationships
  • Attend face to face client meetings when needed

Profile

  • Strong technical knowledge of IT Systems and networks
  • Strong knowledge of FIX
  • Knowledge of SQL and UNIX
  • A good understanding of Equities and Derivatives
  • Proven customer service skills
  • Previous financial service experience

If this role is of interest, please do not hesitate to get in touch on 0203 189 4331 or email

Alternatively, if you are interested in other opportunities please do give me a call to see if there is anything we can do here at Twenty.