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Investor Centre Manager - Asset Management - London

Job Title: Investor Centre Manager - Asset Management - London
Contract Type: Permanent
Location: London, England
Industry: financial services
Salary: £40000 - £50000 per annum
Start Date: ASAP
REF: BBBH21625_1559149022
Contact Name: Charles Bodunrin
Job Published: 18 days ago

Job Description

Twenty Financial Services are currently working with a Global Investment Manager based in London who are seeking an Investor Centre Manager. This candidate will be responsible for supervising and managing the London Investor Centre.

Responsibilities

  • Management of Investor Centre Manager staff members providing training, coaching, development and motivation
  • Develop forecasts, financial objectives and business plans for the Investor Centre Manager.
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Address customer and employee satisfaction issues promptly
  • Maintain a commercial perspective and assess local market conditions and identify current and prospective sales opportunities
  • Calendar maintenance for the Investor Centre Manager facilities and manage the meeting rooms for customer meetings with the wider PI Sales team
  • Ensure the Investor Centre Manager is running alongside compliance guidelines and in line with DPA requirements
  • Oversight of Investor Centre Manager interactions, ensuring that customer queries and answered accurately and timely and sales opportunities are identified
  • Manage and maintain Investor Centre Manager procedures
  • Act as point of contact to building security and facilities management and ensure Investor Centre Manager is always in working order

Requirements

  • Proven Financial Services sales and service experience - preferably retail
  • People management experience at least 18 months.
  • Experience in servicing clients/customers
  • RDR - Level 4 qualified or working towards this.
  • Proven branch management experience, as a bank manager or similar role
  • Understanding of risk management and working within a compliant environment

If you are interested in discussing this role further, do contact Charles Bodunrin at Twenty Recruitment.