Desktop Support Manager - Financial Services - London

Job Title: Desktop Support Manager - Financial Services - London
Contract Type: Permanent
Location: London, England
Salary: £55000.00 - £70000.00 per annum
Reference: BBBH22376_1570641600
Contact Name: Leanne Calveley
Contact Email:
Job Published: October 09, 2019 18:20

Job Description


A financial organisation are hiring for a Desktop Support Lead to look after the EMEA function to join them in London on a permanent basis.


You will be tasked with managing the desktop support team located throughout the EMEA region compromising BAU and project work.


  • Effectively lead the EMEA desktop staff
  • Performance reviews
  • Interact with wider End User teams
  • Interact with Global Service Desk to ensure support services are deliver and measured effectively
  • Work closely with team leads in NA and APAC to ensure consolidated governance framework across teams
  • Act as a point of escalation
  • Communicate with senior stakeholders within EMEA


  • Proven track record of managing technical teams
  • Ability to drive changes
  • Resolve daily issues - equipment procurement, client escalation
  • Prior experience within financial environment beneficial
  • Ability to influence senior figures and make sensible technology decisions

If this role looks of interest please apply below or call Leanne on 0203 189 4331