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Desktop Support Manager - Financial Services - London

Job Title: Desktop Support Manager - Financial Services - London
Contract Type: Permanent
Location: London, England
Industry: financial services
Salary: £55000 - £70000 per annum
REF: BBBH22376_1570641600
Contact Name: Leanne Calveley
Job Published: 9 days ago

Job Description

Company

A financial organisation are hiring for a Desktop Support Lead to look after the EMEA function to join them in London on a permanent basis.

Role

You will be tasked with managing the desktop support team located throughout the EMEA region compromising BAU and project work.

Responsibilities

  • Effectively lead the EMEA desktop staff
  • Performance reviews
  • Interact with wider End User teams
  • Interact with Global Service Desk to ensure support services are deliver and measured effectively
  • Work closely with team leads in NA and APAC to ensure consolidated governance framework across teams
  • Act as a point of escalation
  • Communicate with senior stakeholders within EMEA

Experience

  • Proven track record of managing technical teams
  • Ability to drive changes
  • Resolve daily issues - equipment procurement, client escalation
  • Prior experience within financial environment beneficial
  • Ability to influence senior figures and make sensible technology decisions

If this role looks of interest please apply below or call Leanne on 0203 189 4331