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Desktop Support Engineer - Financial Services -London - £40,000

Job Title: Desktop Support Engineer - Financial Services -London - £40,000
Contract Type: Permanent
Location: London
Industry: financial services
Salary: £35000 - £40000 per annum
REF: BBBH15273_1494937983
Contact Name: Leanne Calveley
Job Published: 11 days ago

Job Description

Company Description

A Financial Organisation is looking to hire a Desktop Support Engineer to join their company.

Job description

This aim of this role is to provide 1st and 2nd line support to prevent and resolve issues that may impact the organisations services.

Key Responsibilities

  • 1st and 2nd level support
  • Prompt responses to any issues that arise
  • Updating helpdesk tickets
  • Creation and maintenance of service accounts
  • Escalation of problems to management

Key skills

  • Knowledge of Citrix Xen app and RSA
  • Knowledge of networking, and Cisco call manager systems
  • Experience with Market Data Systems (Reuters, Bloomberg or Proquote)
  • Educated in an IT discipline
  • Knowledge of virtual environments
  • Certified with MCSE/MCSA (or working towards this)