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Customer Engagement Manager- Investment Management - London

Job Title: Customer Engagement Manager- Investment Management - London
Contract Type: Permanent
Location: London, England
Industry:
Salary: £60000.00 - £70000.00 per annum
Reference: BBBH22490_1570620644
Contact Name: Elli Gkoritsa
Contact Email: elli.gkoritsa@twentyrecruitment.com
Job Published: October 09, 2019 12:30

Job Description

Customer Engagement Manager- Investment Management- London

Key words: Customer Engagement, CRM, FCA, TFC GDPR, Asset management, Investment management

Looking for a Customer Engagement Manager to join a renowned Investment Management Company. This position sits within the Marketing team and focuses in Engagement and Membership. The purpose of this role is to improve customer engagement and retention in the entire Consumer Division using various channels.

Main Responsibilities:

  • Strategy management and Delivery
  • Liaising with internal and external teams accordingly
  • Managing all post-sale material
  • Managing the risk management system
  • Work with different departments to coordinate activities
  • Stakeholder management

Main Requirements:

  • Experience in CRM and Marketing
  • Knowledge of Regulatory Requirements
  • Able to solve problems, work independently and deliver projects on time/budget
  • Strong communication and interpersonal skills
  • Experience in Asset/Investment Management

If that sounds of interest to you or someone in your network, please get in touch with Elli Gkoritsa at Twenty Recruitment.