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Client Support Analyst - Financial Services - London

Job Title: Client Support Analyst - Financial Services - London
Contract Type: Permanent
Location: London, England
Industry:
Salary: £35000.00 - £45000.00 per annum
Reference: BBBH15592_1499795345
Contact Name: Leanne Calveley
Contact Email: leanne.calveley@twentyrecruitment.com
Job Published: July 11, 2017 18:49

Job Description

Company Description

A Global Brokerage Firm are looking to hire an Application Support analyst to join their client support team.

Job description

This role works within the Client Support Team and will be responsible for providing platform support for all customers within their Front Office space. The role will be part of the global support group that remain available around the clock.

Key Responsibilities

  • Client Support
  • Resolve all troubleshooting issues
  • Responsible for the upgrading of projects
  • Be aware of any risk issues that are a result of inappropriate practices across the company

Key skills

  • Experience supporting Front Office electronic trading systems
  • Good knowledge of FX and other financial markets
  • Strong Unix and SQL skills
  • Understanding of FIX protocol