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Client Services - German Speaking - Asset Management - London

Job Title: Client Services - German Speaking - Asset Management - London
Contract Type: Permanent
Location: London, England
Industry:
Salary: £35000.00 - £50000.00 per annum
Reference: BBBH18718_1528465776
Contact Name: Tom Baker
Contact Email: tom.baker@twentyrecruitment.com
Job Published: June 08, 2018 14:49

Job Description

Twenty are recruiting on behalf of a leading Asset Manager who are looking for a German speaking Client Service Analyst to join their team. The successful individual will be responsible for providing admin support across the European Institutional Client Service team.

Responsibilities:

  • Allocate emails received from the Client Service mailbox to the relevant parties
  • Respond to all retail queries, escalations and complaints from retail investors
  • Answer calls and allocate to the relevant areas based on region and language
  • Sort out the emails received into the MIFID II mailbox
  • Respond accurately to all institutional queries
  • Help with project improvements and enhancements

Experience:

  • Previous client service experience desirable, but not essential
  • Fluent German speaker
  • At least 2 years' experience in Asset Management
  • Knowledge of investments/financial services advantageous
  • Someone who understands the importance of accuracy and quality
  • Team player, willing to learn more about the asset management industry

If you are keen to discuss further, do contact Tom Baker at Twenty Recruitment