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Client Implementation Manager - Financial Services - London

Job Title: Client Implementation Manager - Financial Services - London
Contract Type: Permanent
Location: London, England
Industry:
Salary: £50000 - £55000.00 per annum
Reference: BBBH21161_1553535646
Contact Name: Charles Bodunrin
Contact Email: charles.bodunrin@twentyrecruitment.com
Job Published: March 25, 2019 17:40

Job Description

Twenty Financial Services are working with a leading Financial Organisation who are looking Client Implementation Manager to join a growing team.

My client is looking for someone who will ensure a positive and efficient implementation process for on-boarding Clients. The team will cover RepoDealers, Sponsored Clearing, CFDs, Custodial Segregation and new Trade Sources.

Responsibilities

  • Provide external clients with guidance, workshops and training as necessary to ensure they are production ready.
  • Create and maintain an end-to-end client implementation plan in collaboration with key stakeholders (Clients, Commercial Sales, Risk, IT & Operations, On-boarding) covering RepoDealers, Sponsored Clearing, CFDs, Custodial Segregation & new Trade Sources
  • Coordinate all required internal stakeholders of the implementation and client test processes as necessary for example IT, Collateral and Risk support.
  • Fully understand the technical requirements of a client in terms of connectivity, client reporting and advise them how to implement their solution
  • Create new efficiencies in the Implementation process by streamlining testing and creating standardised training/testing materials where possible and positively improve the customer experience of on-boarding

Requirements

  • Experience of test planning and execution is essential
  • Experience of managing client relationships is essential
  • Knowledge of fixed income products and clearing services
  • At least 5 years' experience working in a client services or on-boarding role
  • Script testing or testing environment is beneficial
  • Ability to represent the organisation externally in a professional and credible manner

If this role is of interest, please send Charles Bodunrin an up to date CV for a confidential discussion about this role and your job search.