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AVP Client Services - Banking - London

Job Title: AVP Client Services - Banking - London
Contract Type: Permanent
Location: London, England
Industry:
Salary: £40000 - £50000 per annum
Start Date: ASAP
Reference: BBBH19824_1539621783
Contact Name: Charles Bodunrin
Contact Email: charles.bodunrin@twentyrecruitment.com
Job Published: October 15, 2018 17:43

Job Description

An excellent opportunity has arisen for a motivated and hard-working individual to join the Client Services team at a leading Bank based in the city. This candidate will be responsible for effectively managing our relationship with our business areas as well as our external stakeholders.

Responsibilities

  • To effectively manage the relationship by maintaining regular contact with our business by holding regular meetings or by communication by phone or emails
  • To be the interface for Operations for our internal and external customers.
  • To deliver excellent customer service by understanding business needs and supporting new initiatives.
  • Root cause issues identified, standardise processes to allow smooth downstream processing
  • Provide expert advice on payment related products and processes
  • Support the wider Middle Office team

Requirements

  • Experience of working within a relationship management or client services role ideally at a leading International Bank.
  • Exposure to operational products, e.g Payments, Treasury, Loans etc may be beneficial.
  • Experience of managing projects or implementing new initiatives is essential
  • Experience of working in a fast moving environment under time pressure whilst retaining strong attention to detail.
  • Experience of working in a team environment, whilst also having the ability to work autonomously when required.

If this role is of interest, please send Charles Bodunrin at Twenty Recruitment an updated CV for a confidential discussion about this role and your job search.