3rd Line Support Engineer - IT Services - Remote Working

Job Title: 3rd Line Support Engineer - IT Services - Remote Working
Contract Type: Permanent
Location: England, England
Salary: £45000.00 - £50000 per annum
Reference: BBBH21526_1557769036
Contact Name: Hanna Kozlowska
Contact Email:
Job Published: May 13, 2019 18:37

Job Description

3rd Line Support Engineer- Digital- Remote Working

Salary: £45,000- £50,000 per annum (+benefits & quarterly bonus)

Key Technical Skills: Active Directory, VMware, Windows, Microsoft Exchange, Citrix, Cisco

The Role
A Managed Services Provider is currently looking for a 3rd Line Support Engineer to work 100% remote with quarterly visits to end-clients in locations, largely based in Bermuda.

The position will be supporting multiple customers providing escalated support across Microsoft environments; mainly on Windows Server 2012; Exchange Servers & Active Directory.

The client are looking for an engineer who will be able to fit in with the team whilst acting as a technical authority both internally & to external customers; the majority of whom are in the legal & financial sectors.

Key Accountabilities:

  • To provide 3rd line support across the business
  • To manage & maintain AD Domains for customers
  • Incident management & problem management to ensure minimal disruption for clients

Key Skills:

  • Windows Server 2008/2012
  • Active Directory
  • PowerShell (preferable)
  • VMWare ESX

Next Steps:
If you are interested in this position or for any other roles; please apply below or call Hanna on 02031894326.