1st Line Service Desk Support- Financial Services - London

Job Title: 1st Line Service Desk Support- Financial Services - London
Contract Type: Permanent
Location: London
Salary: £20000.00 - £25000.00 per annum
Reference: BBBH15127_1493745913
Contact Name: Leanne Calveley
Contact Email:
Job Published: May 02, 2017 18:25

Job Description

1st line Service Desk Support- Financial Services - London


A leading Investment Management company are looking for an up- and-coming 1st line Technical Support Analyst to join them in their London office.


This is an excellent opportunity for a recent graduate to excel their career. You will be providing 1st line technical support for computing infrastructure and mobile devices.

Key Responsibilities:

  • Answer and correctly log any service desk incidents or requests
  • Provide support to Polycom video conference infrastructure
  • Support in house applications and remote users
  • Administration of exchange accounts and mobile devices
  • Develop and maintenance of documentation
  • Escalation of issues to 2nd and 3rd level support

Key Skills:

  • Experience in the use of Active Directory
  • Experience of building, configuring and troubleshooting Microsoft Windows
  • Experience of supporting Office 2013 applications
  • Experience of using Service Desk Management software

If this role sounds like it is of interest to you then please apply below.