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leanne calveley.

infrastructure technology, london

email: leanne.calveley@twentyrecruitment.com
linkedin: leanne calveley
phone: +44 (0) 203 189 4331

Leanne joined twenty in January 2017 and she now looks after the permanent infrastructure desk, specialising in Service Management, engineering, IT operations and networks. She graduated from university of Southampton with a degree in criminology. To Leanne, ambition is consistent desire and determination for personal development in order to better yourself in any way possible.

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  • Desktop Support - Investment Management - London

    A leading Asset Management Organisation are looking for a Desktop Support Engineer to join their Desktop Services team here in London. Role You will be working as part of an EMEA focused support team and will be responsible for hardware and software support as well as ensuring customer satisfaction. Key responsibilities Provide Desktop Support for users Ensure SLAs are met and maintained Liaise with wider technical teams to ensure solutions are provided Troubleshooting of hardware and software problems Actively participate with wider teams – sharing knowledge and skills Key experience Proven track record within a support capacity Windows 7 and 10 experience Office 365 Thin clients/ VDI ex...

    Read more about this job
    job type:
    Permanent
    location:
    London
    salary:
    £40k - 45k per year
    sector:
    financial services
    apply now
  • Service Manager - Financial Services - London

    A leading financial organisation are hiring for an experience Service Manager to join them on a permanent basis here in London. The Service Management team are responsible for comprehensive service management support focusing on incident and problem management. You will be responsible for ensuring ITIL and ITSM Governance best practice are maintained throughout the design, documentation and continuous improvement of service management processes. Responsibilities: Chair regular service reviews - including preparing the meeting pack, data gathering and analysis Responsible for post incident reviews and overseeing root-cause investigations Create and maintain service related documentation St...

    Read more about this job
    job type:
    Permanent
    location:
    London, England
    salary:
    £65000.00 - £75000.00 per annum
    sector:
    financial services
    apply now
  • Desktop Support Manager - Financial Services - London

    Company A financial organisation are hiring for a Desktop Support Lead to look after the EMEA function to join them in London on a permanent basis. Role You will be tasked with managing the desktop support team located throughout the EMEA region compromising BAU and project work. Responsibilities Effectively lead the EMEA desktop staff Performance reviews Interact with wider End User teams Interact with Global Service Desk to ensure support services are deliver and measured effectively Work closely with team leads in NA and APAC to ensure consolidated governance framework across teams Act as a point of escalation Communicate with senior stakeholders within EMEA Experience Proven track rec...

    Read more about this job
    job type:
    Permanent
    location:
    London, England
    salary:
    £55000.00 - £70000.00 per annum
    sector:
    financial services
    apply now
  • Business Continuity Analyst - Asset Management - London

    Twenty Recruitment are working with a London based Asset Manager who are looking for a Business Continuity specialist to support their BCP services. Responsibilities: Provide support for Business Contingency Programme Act as internal consultant for business units ensure completion of planning and testing Report preparing for divisional and business unit needs Manage BCP projects and ensure high quality of work - including documentation and presentations Provide training and support for approved planning Keep up to date with business continuity and disaster recovery issues Requirements: Prior financial services experience beneficial Previous business continuity experience Experienced in le...

    Read more about this job
    job type:
    Permanent
    location:
    London, England
    salary:
    £45000.00 - £55000.00 per annum
    sector:
    financial services
    apply now
  • Desktop Support Engineer - Financial Services - London

    Company Description A Financial Organisation is looking to hire a Desktop Support Engineer to join their company in London. Job description You will be part of a global desktop support team who are responsible for the support and administration of all infrastructure. You will be tasked with supporting desktop services for local and international staff through BAU service as well as ad hoc project work. Key Responsibilities Respond effectively to incidents and service requests via ticket system, mail or phone Resolve all desktop related incidents and requests within the defined SLA's of the group Identify and implementing service improvements Interact with the Global Service Desk to increa...

    Read more about this job
    job type:
    Permanent
    location:
    London, England
    salary:
    £35000.00 - £45000.00 per annum
    sector:
    financial services
    apply now
  • IT Support Analyst - Financial Services - London

    A Global Capital Markets and Investment organisation are looking for an experienced IT Support Analyst to join them on a permanent basis in London. You will be an important member within the London IT team and be responsible for the support of the IT Infrastructure. This includes desktop through to servers across multiple data centres. Responsibilities Be a main point of contact for trade floor issues Provide desktop support to European offices Maintenance and continually updating of documentation Work closely with wider tech teams Act as a lead on projects In depth analysis of FIX issues Mobile device management Experience Prior experience within a financial organisation Equities busines...

    Read more about this job
    job type:
    Permanent
    location:
    London, England
    salary:
    £60000.00 - £70000.00 per annum
    sector:
    financial services
    apply now