we believe that twenty is now well on its way to becoming an industry defining brand, which was always the goal – to build an incredibly valuable, market leading global recruitment business.
we are a brand that spans multiple sectors and niche skill disciplines. a brand that has become synonymous with the sourcing of talent, both on a permanent and contract basis in europe and the USA. in january 2009, while the talent services sector was suffering from the effects of global financial meltdown, we were effectively rewriting the rule book and setting up what we hoped to be the next generation of recruitment business.
we are now staffed with extremely talented recruiters, consultants, managers and directors, who have all progressed quickly in their careers and built up impressive track records. we are professional business people committed to solutions, not sales and who manage careers, not jobs.
twenty is now well into the most exciting phase of its' evolution as a business. we are no longer a start-up with the associated risks, we are now a scale-up achieving exponential growth. if you would like to find out more about what life is like on the inside of our recruitment revolution then read on….
consultant academy: elite, effective and fast
our academies are formed of ambitious and driven trainee consultants who also possess all the attributes we identify with successfully transitioning into management. academy members are identified and carefully selected for their high potential in both; as each is critical to our future growth and success.
we want your first career move at twenty to be rewarding and successful. because our own success and growth plans are built on spotting opportunity and creating solutions for clients globally, we apply these same skills and rigour to spotting and developing trainees like you. not only will you become an expert in the talent services field and a specialist consultant in your chosen market, but more importantly you will progress quickly to form our next cadre of leaders.
if you have the skills, the drive, determination and ambition to be accepted onto our academy, then you'll be guaranteed the most exciting career start there is in professional-level recruitment.
“It is our mission to improve the success rate of trainee consultants in our sector. Our Academy addresses the common failures most talent services agencies make in developing and nurturing new consultants. It’s why our retention rate is one of the highest in the industry.”
Adrian Kinnersley, CEO
academy in detail
there are three key ingredients within our academy: organisation and personal development; leadership-led training; and our values.
we have fine-tuned each component so well, that our academy is now capable of transforming you from trainee into recruiter at a rapid pace and onward through successfully operating as a stand-alone expert consultant, to then be targeting with a move into management within two years.
organisation and personal development
our aim is to deliver exceptional talent and the best possible service to our clients, underpinned at all times by our values. to keep this promise, our consultants must combine client service, market expertise, speed of operation and flawless delivery – consistently. it's a model that combines the best of c-suite ‘search and selection’ methodology with the turnaround and efficiency of contingency recruitment.
unsurprisingly, only the highest performing consultants can work at this level. the only way to help a consultant become elite, is to train them well. very well.
the development you’ll go through will, at first, give you the skills to become an excellent recruiter. once we are confident that you have mastered this level, you’ll then develop the market knowledge that will transform you into a high-value twenty consultant – a hybrid professional who can recruit and provide consulting advice.
your path to becoming a consultant will involve you working in teams across our brands and in each of our disciplines, being trained in recruitment best practice every step of the way.
technology and change
risk and governance
finance and operations
the journey to becoming a consultant will not only develop you into a fully-formed ‘360’ recruiter, in its truest form, but you’ll also start advancing your advisory and consulting skills. throughout this stage, you’ll develop a deep expertise within the given market. it’s an experience that will expose you to the best team fit for you; usually, this is the team you’ve enjoyed the most success with throughout the first three months of your academy process.
on most training schemes, we identified that the leaders of the business would appear at induction – perhaps for an inspirational welcome speech – and then leave. rarely to be seen again. we are deliberately different. our training is the single most important facet to us achieving consistent and continued greatness as a business whilst we grow. this is acknowledged at board level and resonates through our investment in people and talent.
in our academy our CEO and directors will train you for the first 3 months, in weekly classroom-based sessions. During this time you’ll be applying all that you’ve learnt to your desk daily under the stewardship and guidance of our people and talent manager.
after completing the first three months of the academy you’ll join one of our high performing teams and move onto the desk which best fits your style and skill to date. at which point you’ll also begin the second phase of the academy, the consultant development programme run by the managing director and other directors from the region.
throughout the first 9 months you’ll learn the end-to-end recruitment life-cycle; everything from true headhunting and managing candidate networks, to developing your own client portfolio and delivering winning client pitches.
because growth is the agenda and being best-in-class is the expectation, our leaders have a strong incentive for your development. our training is bespoke and thorough; in ways that are non-comparable to our competition or those supplied elsewhere.
our values shape everything we do, say and believe. take a moment to read them, and ask yourself, 'do they resonate with me?’
if they do, then you think like us.
you’ll experience our values even before you start; throughout the selection process and on-boarding. here’s a sample list of the ways you’ll experience the values during our programme:
crystal clear – during the interview process you’ll be encouraged to ask the leaders and consultants any questions, and we expect our consultants to tell the truth.
life's short – the pace of your development from new joiner to consultant and manager is fast. Recruitment is fast-paced industry, and our growth plans are ambitious. We don't have time for cruise mode – ever.
be eclectic – we are a truly a diverse bunch at Twenty, who believe talent and skill come from all backgrounds. That applies to our own colleagues and the talent we source for our clients.
we know the people who become successful consultants at twenty come from a wide variety of backgrounds. diversity for us isn’t the latest management fad or pr gloss, its’ core to our identity, and one of our values, ‘be eclectic’.
the fundamental characteristics we look for in the candidates joining our academy are; a commercially driven mind, massive amounts of ambition, personality in abundance, deep oceans of untapped potential and an insatiable hunger for success.
you must respond well to having the bar set extremely high and enjoy being challenged to be the very best you can possibly be. we’ll be honest in saying that you will be expected to work hard here; harder than our competition. this is mission critical. we have grand ambitions for the future, ensuring unrivalled success for our people.
but don’t worry - you'll also have a huge amount of fun along the way and the rewards are both frequent and significant.
experienced hires into management; could you become a ‘high-value’ manager?
you are an experienced recruiter looking to make the next career move but, will you be a successful high-value manager? well, if you’ve learned anything, you’ll be judging your next employer by asking these questions:
what’s the quality of the leadership and the culture?
is there a clear career plan with continual training?
is the brand respected in its markets?
is there continuous, high-quality training?
can I build equity in the company?
at twenty, we’ve got compelling answers to all these questions and troves of evidence to back it all up.
our winning career formula
our senior positions are sought after because we have such a successful formula for developing talent. how? we do five things very well, and continually strive to improve each capability.
1. clear and tangible progression prospects
we have developed a clear, and flexible career path designed to accelerate the careers of ambitious consultants and managers. each step has a clear promotion criterion, an increased package and further responsibilities.
the forces that will drive your rapid ascent, are a combination of our demanding career programme and your passion, skills and resilience. we will push you hard but support you all the way.
the level of growth we have mapped out across our brands, disciplines and regions, will mean you’ll be spoilt for opportunities. you may start your career in london placing finance professionals into investment houses and move to new york to then recruit digital technology gurus. and then, who knows? maybe you’ll open up one of our new offices.
2. our management training
we make a significant investment in your training, because we expect you to develop new skills as part of each promotion. as you’ll be handed more responsibility at each stage, we ensure you’ll have the skills provided to succeed.
our training will take you from managing a team, to managing a whole business, which includes the skills needed to handle the P&L (profit & loss). developing managers to run their own business is now avoided by agencies because, yes, the fear is staff will start their own firm. But, because our offer and growth are so compelling, very few managers leave us.
3. strategy and leadership guidance
however you judge a recruitment leader at board level, we’d hope you'll respect ours.
adrian and paul have enjoyed illustrious careers. now operating as CEO and chairman, they’ve 47’ years combined experience in prestigious brands alongside running their own businesses; spanning traditional recruitment and executive search. they both built and sold a high-value recruitment company previously and founded twenty armed with knowledge. they have used this vast experience to steer twenty through nine years of continued growth – and built a platform for much greater expansion.
james personifies fast-track progression and our life’s short value. joining as managing director in 2015 in what was the 9th year of his career having started as a rookie in 2006, just like so many we will hire. replicating this speed of progression for every member of our team is a number 1 priority. over his career he has built and shaped teams across sectors, skill disciplines and locations; gaining first hand exposure to the complexity and nuances that effect both large and growing businesses in today’s markets. this experience has helped fuel and orchestrate our most recent acceleration in growth and success.
our board are visible, present and involved. they each play a highly active role in defining and executing our strategy for growth and future success; working closely with the management team across all group businesses to ensure they, in turn, have well defined plans for strategic growth and development.
although our broad strategy for growth has been clearly defined, we also encourage fresh ideas of how to achieve this, especially from our people in the business. if you develop an innovative strategic proposal to grow revenue, strengthen our brand and reputation or to make us more efficient, you'll most likely see your vision become a reality.
4. brand and culture
your success as a consultant depends on the quality of the brand you're selling. twenty goes to great lengths to ensure we have a strong brand in our sectors; holding significant relationships with both select chosen leading brands in the market alongside the fast growth industry disruptors to those markets, just like us!
the strength of our brand links directly to our culture, which in turn is underpinned by values, the way we conduct ourselves and how we like to do business. with ambition, with honesty and with personality.
5. cutting edge technology
time is incredibly precious in recruitment. to be truly successful you must be efficient, effective and well-planned; so we've invested heavily in our own technology coupled with a suite of additional tools to help you achieve this. our recruitment technology is cutting edge and we continually customise and bespoke to our needs, utilising our in-house development team. we do this to ensure management is made simple, decisions can be made faster and our consultants are given the best possible opportunity.
every aspect of our business, from candidate management and client analytics to staff development and appraisal is continually monitored, assessed and optimised.
we are always open to recruiting people with prior industry experience who are of the twenty ilk; from the level of consultant through to associate director.
as assessment of this, no matter what level you apply for, you'll need to be able to answer yes to each of these questions:
do you have presence, do people gravitate to you, are you credible?
have you always applied the highest standards when recruiting?
do you thrive in diversity; able to embrace and flex to different scenarios and personalities?
have you got a proven, unflinching drive to succeed?
are you a quick learner, one that never stops gaining new skills and knowledge?
are you a gifted communicator, someone who can persuade any audience
- view our reward scheme
- check out our consultant interview videos
- read our values
- get in touch
your journey to being a high-value consultant, and then manager, will be well rewarded at each stage of your growth. our scheme is designed to benefit you over the long term, and is calibrated to reward great performance.
highlights of the rewards your career will generate at twenty:
- the most powerful symbol of our long-term partnership ethos is our share scheme. everyone, after their first 12 months, is entered into our unique share options scheme
- you will receive generous commission whether you join as a trainee, an experienced consultant or manager
- our managers receive lucrative bonuses based on their teams’ revenue and operational performance
- you’ll get the chance to enjoy elite high-performer trips, as well as company-wide trips – we recently descended on ibiza for our last company trip.
- our most consistent performers enjoy all expense ‘work a week away’ trips to our other global locations or weekend breaks away
- high-performing consultants enjoy sumptuous friday-afternoon-dining at michelin-star restaurants with an MD each quarter on our billers lunches
- in the UK we provide you with a flexible benefits plan
- we constantly have smaller, dafter incentives running for our team members to realise prizes for day to day successes
- we are very sociable and every friday provide drinks in the office and enable everyone from different teams to engage in our weekly wrap ups and enjoy the playstations, pool table, mini golf, hoop toss and a BBQ (provided the sun decides to join).
- at the end of each month we have a global get together to keep everyone informed on the progress of the company and celebrate our successes. After which there is a social event organized ranging from karaoke and beer-pong to ten pin bowling and attending soccer and baseball games.
- and finally, we know the greatest reward we can give you is development. we provide continuous and ongoing training throughout your career; from associate to MD. it’s the quality of our training, and our dynamic markets, that will propel you up the reward-laden career ladder with us.
twenty is about a real drive to succeed, a fearless attitude to business and a belief that success is about having fun as well as working smart.
twenty is an innovator that has become a “next generation” recruitment business. we bring together our unique experience from a wide range of sectors, levels and geographies to create an individual style and brand that is diverse and delivers.
for twenty to thrive we need people who have a a clear vision of the goals ahead and the desire to achieve. open communication, clear responsibilities and transparency are the bedrock of twenty’s style.
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